What types of hotel services are most liked by customers?

Planning for a business trip or a vacation to relieve you from everyday stress in the office or a family vacation or get together? The most important thing you will look out for will be the types of hotel services one will get at the hotel.

With more and more people spending a good amount on tours and travels, hence numbers of hotels are also increasing. This gives consumer more choices in selecting hotel which results in more demand for better quality of hotel services.

In order to attract more and more customers and getting a competitive advantage, they are improving and enhancing the services that they provide.

What actually does the guest want? What is their preference? Most of the guests look for certain services and facilities which are given below

1. Maximum guest prefers a clean room which has all of the essential conveniences. That is comfortable beds and with clean bed sheet, internet access, full bathroom facilities, like shower, soap and towel, arrangement for hot and cold water, free local calls, breakfast, newspaper. Rooms should be airy, spacious, well decorated and should not smell pungent. These are the hallmark of hotel marble city.

2. Most of the guest wishes to explore the city and surrounding tourist spots. Hence easily availability of transportation services nearby is preferred. Easy availability of car rentals or taxi services or local transport is advantageous. Or they except hotel staff to arrange one.

3. Apart from other hotel services, guest expects hotel staff to arrange for the reservation of movie tickets, lunch/dinner table, spa, hair salon etc. The attending staff should be a good at providing guidance of all tourists’ places in and around the city of stay. And also medical services that can be provided during an emergency.

4. Many guests prefer a member of the staff to be available 24 hours a day so as to cater to their needs. Staff should be polite, smiling and well mannered. The staff member of Hotel in Bhedaghat is available 24 hours a day for guest services.

5. Guest usually check for extra amenities that are available like extra cot (bed), towels, laundry and ironing services, baby cot, local magazines, TV channels, morning wake up facilities, gym or fitness center, swimming pools etc.

6. The hotel should have convenient and safe parking space for guest’s vehicle. Working elevator/lift with power backup and facilities like a ramp for differently able or elder people.

7. Many guests arrive with their pets like dogs or cats. They look for hotels that permit pets to be with them. Few hotel in Jabalpur provides this service.

8. Customers prefer hotels that have a dining room that serves good food at the economical price. A lounge is a nice place to meet friends or visitors, relax, chit-chat or have a drink.

9. Guests also look for recreational facilities like swimming pool, gymnasium, fitness center, bar, tennis or badminton court, children slides, swings, see-saw etc. Hotel in Bhedaghat Jabalpur provides this service

It has become important that for the hotel to stay competitive, they provide quality and reliable service so that when guests leave the hotel they are happy and satisfied. This will bring them more referral guests in long run.

What is the meaning of standard room in hotel?

The rooms of the hotel are classified according to the number of beds in them, their size and their range of facilities. Prices of rooms in every hotel are different depends upon their convenience. There are the top three basic categories of the room for the hotel; on their based the hotel rooms are divided: Standard, Family Rooms and Suites. The category depends on the both big and small hotels. The big hotels make their own room categories by offering spa nearby rooms, which is called “Spa elite rooms”. On another hand, the “Pure” rooms are fashioned by using hypoallergenic materials.

The hotels offer different types of the layout according to the needs and convenience of all their guests. In almost all types of rooms, the most basic accommodation and amenities include the following types:

• Beautiful bed – King or queen size.
• Stunning bathroom – furnished with exclusive toiletries.
• Essential furniture – beautiful chair, desk, table, dressing table, cupboard etc.
• Electronic items – TV, DVD players, AC, Telephone, digital alarm clock etc.

Types of rooms

1. Standard Room

A standard room comes in the category of the hotel’s cheapest room. It is a type of single room, which has a king-size bed, or as two beds – this room is decorated with two queen-size beds. A standard room includes all kinds of basic facilities such as a table, chair, desk, cupboard, dressing table, DVD player, television, telephone, coffee maker and a private bathroom. Offerings other amenities in the standard room also depend on the type of hotel. For the example, two-star hotels can provide slightly more than the basics. The standard rooms of a five-star hotel include flat-screen TVs, separate bars, expensive bath tubs and designer interior decoration in the room. The Hotel Marble City has been equipped with all these facilities in all standard rooms.

2. Moderate Room

Normally, this room is slightly better than the standard room. The Moderate Room offers a stunning view and seamless comfort compared to the standard rooms. It can include the semi-double beds in the room. Each room of moderate room can be converted into a twin room with an extra bed. This room is designed to stay the extra number of people such as business or sightseeing travelers. The room is furnished with all luxury items such as television, telephone, AC, DVD player, table, chair, almirah, private stunning bathroom (with shower, bath module and all signature toiletries). There may be additional amenities such as trouser press, safety box, hair dryer, kettle and air purifier with humidifier function etc.

3. Deluxe Room

As the name describes “Deluxe”, in this room view, location, advanced furnishings, decorations and shapes are deluxe in every way. Some hotels include additional amenities in these rooms such as a large writing desk, flattering flowers, upgraded bathroom and beautiful bathrobes. This room maximum comes in 4- and 5-star categories. Their facilities also depend on the types of hotels. Each and every facility of a deluxe room, you can take in the hotel in bhedaghat Jabalpur.

4. Family Room

This room is designed to accommodate the families and family members. Some hotels provide family rooms with three or more beds. This one can accommodate three queen-size beds in a room, therefore it is also known as a triple room. Family rooms also provide spacious seating areas, which are doubled as a sleeping place, when the sofa exists on the bed. Some hotels offer bunk beds for the children. Family rooms are more commonly found in suits because they can accommodate many beds. There are maximum numbers of family rooms provided by the marvelous hotel in bhedaghat.

5. Suite

A suit is like a subtle apartment inside the hotel. Apart from this, it is also called a deluxe room. The suit is much larger as compared to the standard room. There are bedrooms, living areas and kitchens can also be there. Suits are designed for use by merchants and families who live in hotels for an extended period of time. There are two type of splendid suit to stay, which are presidential and executive suite. These rooms are much spacious with excellent views and exclusive amenities. The suits are the most expensive rooms than the standard room, moderate room and family room in the hotel. The suit is one of the favorite choices as room to stay by the guest in a 5-star hotel in Jabalpur.

Best tips – how to improve loyalty for your guest?

Being an hotelier, you should know that maintaining guest loyalty is not an easy task. You not only should focus on getting new customers, but you should also be a preferred choice for your past and present guests. Your best hospitality and loyalty help to win the trust of your guest. It helps to become your hotel preferred choice for your guest also.  The Hotel Marble City in Jabalpur is attracting thousands of visitors today due to its specialty.

Some best tips to improve loyalty and preferred choice for your guest:

1. Understand every need of your guest

The sign of a good and successful hotel is that they always stay in touch with their guests, listen to their problems and try to fulfill their needs. That’s why if you are an hotelier, then you should listen to your guests, collect their feedback, talk with them and fulfill their all needs. You should always keep pace with your guests. It is very important that hotels should have a good Property Management System (PMS), which automates operations, and staff take more time to communicate with guests. The hotel in bhedaghat Jabalpur always takes care of the every need of its guests.

2. Stay in touch

After the guest leaves the hotel, the work of your hotel is not over here. Now, your hotel needs to reach the guests, ask for their response, thanks to them for their stay, and send them updates regularly about your hotel. This process helps in improving the value of your hotel – either for them or their friends and relatives to recommend your hotel. Give your guests a holiday option keeping in mind their needs so that they come back to your hotel to stay and enjoy your services.

3. Ask for Response

Do not forget to take a response from your guests after the check out. Request them to give their feedback. Even if their feedback is negative, but their reaction is to know and contact them, apologize to them and tell them they will be criticized and they will be corrected as soon as possible. Always have your guests feel that their every opinion is taken seriously, that particular specialization helps bring your guests back even if the hotel If the hotel takes time to reach them and apologizes.

4. Trained staff for better service

In any hotel, the entire staff should consist of a reliable, diligent and dedicated person. Because these three things are the powerful impact of any hotel. These impacts help your hotel to go one step ahead for the success. The maximum contribution to the service of the guest is to your staff. If your guests admired your staff, then surely these are your best signals. The hotel in bhedaghat has best-trained staff, which is known for their splendid services in Jabalpur.

5. Easy to access with website or mobile

You should always ensure that your hotel’s website is mobile-friendly or not? Because every guest wants their hotel’s booking fast, reliable and without any trouble. Therefore, always make sure that options of the website and mobile booking are fast, smooth and bookings can be done through any page or not. The Hotel Marble City is the marvelous hotel in Jabalpur that provides easy access to advance and fast booking through this www.hotelmarblecity.com site.

Best Tips - how to manage your hotel reputation

Online reputation management is always essential for any business and the hotel requires specialized social media staff or digital management tools to maintain its reputation. If your hotel meets to your guests' expectations by some efforts then it will definitely get a reputed success. The hotel in Jabalpur follows these steps to get reputation. There are some tips that will help to manage online reputation of the hotels. 

1. Make sure your guests are happy

You should always ensure that your guests are happy with the services or not that you have provided them. If they are happy means it is the first step of positive review for you. If they are not happy for some reasons then you should try to resolve their problems or issues by making them satisfied. Always try that your guest leaves your hotel in the happy mood. The hotel in bhedaghat Jabalpur always considers that guest is happy or not.

2. Listen to your guests carefully

One of the most important things that should be in every hotel is listens to the guests. Monitor the OTA along with all other relevant review sites, where your hotel is represented and find out what the guests are talking about your hotel. Online reviews are not just a good reputation booster; these also describe you a lot about your hotel performance and working. There may be issues in recurring patterns and specific departments. Therefore, print the reviews, bring it to employees' meetings, learn from them and address it. Whenever you will go to hotel in bhedaghat, you will recognize that they are seriously listening to their guest.

3. Consider on negative review

Most of the time people skip negative reviews and only look at the positive reviews and reply it. Therefore, the guests can’t share their suggestions for the hotel growth. As a result, the hotel's reputation goes down. While you should pay more attention to the negative things or review so that you can understand what is the fault of your hotel and how to fix it.

Giving reply on every review shows your potential and caring that how much you are serious for your guest’s review. The customer feedback always helps to improve your management. In fact, a negative review with a management reaction can also be in the form of a positive review because it gives you an opportunity to demonstrate how you can deal with difficulties.

4. Provide solutions

As we have seen in the first point, if you provide every facility to your guests and solve all their problems then it enhances your hotel reputation and connects with the maximum number of people with your hotel. A reputation of any business is made by the better services. For it, staff of the hotel should be able to provide better services and solution to their customers and guests. The hotel marble city is famous for providing the best solution to their customers.

5. Make a personal note

A good hotel management makes a personal note for remembering guests. It makes easy to deal with the guests, it also make easy to understand their requirements and remember their likes and dislikes. With the help of it, you can easily guess whether their review is negative or positive. 

Bhedaghat-Best tourist destination in Jabalpur

The Jabalpur city is famous as a name of white marble city due to worldwide prominent destination Bhedaghat. The bhedaghat is the marble rocks place and known for iconic waterfall dhuandhar in the Jabalpur, which provides its fabulous and beautiful scene at every moment. From all over the world millions of people come every year to see this beautiful place.  If a person comes to visit India and never see the Bhedaghat that means his/her tour is incomplete without visiting it.  For a better stay of visitors there are lots of amazing hotels in bhedaghat Jabalpur.

The dhuandhar waterfall in Bhedaghat is the place where river Narmada plugged into deep chasm surrounded by huge marble rocks. This waterfall makes a roaring sound when it takes the plunge that can be heard from the distance. The dhunadhar is the hindi words, which exact mean is smoking water in flow. In dhuandhar waterfall, you can enjoy the thin drops of water pouring over you with awesome look of the fall. The dhuandhar waterfall is divided into two parts to visit and via ropeway you can go one side to another side. The witness of the place is the amazing experience of everyone.

In the entrance of the dhunadhar waterfall you will get lots of small shops of accessories and items, where you can’t control yourself to buy, especially the women. Here you will get maximum things that are made by marble like marble statues of Goddesses, God and others, marble turtles, vases, stone or marble made ornaments, colorful stones etc. The most famous thing in dhuandhar that people love to buy is their name decorated on marble design in various form. The cable car/ropeway is the best way to visit waterfall beautifully.

The Nauka Vihar (boating ride) is one of the most highlights of Bhedaghat. From the panchvati you can take the advantage of Nauka Vihar (boating ride). The Panchvati is on the walking distance from dhunadhar. In 45 minutes of boating ride, you can get very close to the marble rocks and can also take the experience of the different shades and the colors of marble rocks in different sun light. During Nauka Vihar you will also able to see “Bunder Kudni” that is a splendid spot of the Bhedaghat.

There are numerous tourist attractions around the bhedaghat including Chausath Yogini, Panchavati, Bunder Kudni, Dhuandhar waterfall and others that exist at the walk able distance from the Bhedaghat. The Chausath Yogini temple is on the peak of the hill. There are hundreds of stairs to reach that place. It’s a highly devotional and very old temple. The 64 miniature shrines of goddesses surrounded in the temple, therefore its name is Chausath Yougini temple. It means 64 shrines of goddesses.

Nearby Bhedaghat, there is a very famous hotel called hotel marble city, which offers full modern facilities to the visitors. It also provides pick and drop services to the station. Here the visitor can stay and enjoy the services for full visit of Bhedaghat. Whenever I go to the Jabalpur, I always choose hotel marble city to stay. This is the best hotel in Jabalpur. From where, I always take advantages to full visit of Bhedaghat.

How to find the best hotel to stay in cheap price?

Are you excited for the traveling? Yes!! It’s a great feeling to go on the trip and visit new places. Travelling is one of my favorite things that I always love to do and I don’t think there will be anyone in the world who does not like to travel. Whenever I go out to visit new places, I always try to give the most preference to the hotel that would be the best for me to stay, which fits in my budget and completes my needs. Everybody does the same thing, whenever they go outside. The hotel marble city is one of the most favorite hotels in India that fulfills all requirements and provides all modern facilities in low budget.

Tips to find the best hotel in cheap price

Whenever you make a plan for going somewhere make a plan for day and date of going as well.  The Internet is the great source to find out the best hotel to stay.

Book hotel online

1.Use online website for search: Use some famous online website like makemytrip.com and yatra.com that provide full information of the hotel according to your requirements.
2.Stay near the city: Always choose the hotel, which is not outside the city so that you can save much money that may spend to hire a vehicle.
3.Compare room facilities: Compare 4 star and 2-star facilities, if both are a bit different then choose 2-star rooms and don’t pay for 4 stars.
4.Find out inside kitchen: If you get inside kitchen facilities then it’s good to save costs on eating out.
5.Avoid extra charges: Don’t pay extra charges like hotel parking fees, pay for laundry etc. If you have only booked the room without any hotel services then don’t pay for a room service and a warm welcome. Avoid the extra service charges, if you are not going to take the advantages of it.
6.Find out pick and drop facilities: Always consider that the hotel is providing pick and drop facility from the hotel or not. It’s a big benefit to save money during travel. The hotel in Bhedaghat Jabalpur is known for its best pick and drop facility.
7.Get online review: If you are getting difficult to find the best hotel then take help of reviews of the hotel in social media sites, review sites and forums. It is the best way of recommendations to find out excellent hotel.
8.Compare price online: There are many useful sites that help to compare hotel price like trivago.com. Many times I used this site and I get the best deal according to my needs.

Get discount and deal in low price

•Use price comparison websites to discover the best deals online.
•Find out good package offer for 2 or 3-night stay.
•Try to book the hotel at last minute, sometimes you may get more than 50% off.
•Take advantages of updated deals and offers with your favorite hotel where you usually go.
•Search for discount coupon codes online that will save your money while booking online.
•Always ask for the discount for a longer stay or traveling in a group or paying cash.
•Never forget to ask about standing discounts for the armed forces organization, if you belong from them.

I always take care of all these things to choose the best hotel for me to stay. I hope it will be helpful for you to choose the best hotel. The hotel in Jabalpur (Madhya Pradesh) offers many amenities with good discounts.